Refresh the browser
Press Ctrl-R
on Windows, or Cmd-R
on macOS.
Check the browser version
Windows and macOS: visit WhatIsMyBrowser.com and ensure that you are using the latest version of Google Chrome.
Check your operating system
Disable antivirus, spyware, and firewalls
You may have to add an exception for https://console.remotehamradio.com
Disable Chrome extensions
We have seen a number of extensions causing problems. VPNs and proxies are common examples.
Check your USB microphone
Maybe it was unplugged?
Check your Internet connection health
Please visit IsMyInternetWorking.com
Use a wired connection to the Internet
Avoid WiFi connections if possible. Always try to use a hardwired ethernet connection to your router.
Stop video streams
Streaming services like Netflix, Hulu, and Spotify can steal away precious bandwidth from RHR, even if they are running on other computers or TVs.
Check your bandwidth
Try a bandwidth test on one of these sites:
Compare this to the bandwidth requirements listed under System requirements.